-Where is your shop located?
We call Chicago, Illinois USA our home
-What shipping mode and service do you use?
All orders are shipped via USPS Priority Mail. Transit time is 2 - 3 days. Tracking and shipment notification will be provided.
Due to USPS delays related to COVID-19, please allow up to 7 business days for order delivery.
-How long until my order ships?
All items are made to order. Orders ship in 1 - 3 days. Items requiring painting take an additional 1 - 2 days.
-What is your return policy?
Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange. If there is a mistake in the spelling on the product, we will replace at the item at no charge. See full policy here.
-I've never seen your products before, how were you formed?
Panos, the founder, is a jack of all trades kind of person. Specializing in architectural model-making, he is crafty and knows how to design all the way to construction.
-Do you offer wholesaler / bulk discounts on products?
Yes, please visit our wholesale page for more information