-Where is your shop located?

We call Chicago, Illinois USA our home

-What shipping mode and service do you use?

All orders are shipped via USPS Priority Mail.  Transit time is 2 - 3 days.  Tracking and shipment notification will be provided.
Due to USPS delays related to COVID-19, please allow up to 7 business days for order delivery.

-How long until my order ships?

All items are made to order.  Orders ship in 1 - 3 days.  Items requiring painting take an additional 1 - 2 days.

-What is your return policy?

Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.  If there is a mistake in the spelling on the product, we will replace at the item at no charge.  See full policy here.

-I've never seen your products before, how were you formed?

Panos, the founder, is a jack of all trades kind of person. Specializing in architectural model-making, he is crafty and knows how to design all the way to construction.

-Do you offer wholesaler / bulk discounts on products?

Yes, please visit our wholesale page for more information